All of our products are back by a 30-day satisfaction guarantee. For all domestic orders, if you are not satisfied with your purchase, un-opened products can be returned within 30 days of delivery for a 100% refund. The products must be received in good and un-opened condition.
To request a refund, or if there are questions about your order, please use the Contact Form on our website.You can also reach us by email at:
We do not offer refunds for international orders, because the costs of return shipping may be more than the product itself. If an international shipment does not make it through US customs, we offer a full refund. However, if the shipment passes through the US customs but is held by a foreign customs or if a foreign delivery service loses the package, we do NOT offer money back.
If you require a refund, AntiAgingCentral will refund your payment in the way it was originally transmitted to us; in this case by Authorize.net, our merchant processor. If you paid with a credit card, your money will be refunded to your credit card within 5-7 business days.
Once you have mailed the package, please send us an email with the name of the courier and tracking number to: firstname.lastname@example.org. We will issue a refund as soon as we see movement on the package via tracking number. The customer is responsible for paying for and printing the mailing label.
If you have any additional questions please use our contact form here: contact us.